How To Fix Print Jobs Stuck In Queue With HP Print And Scan Doctor

 

By now, most people know about the HP print and scan doctor tool and everyone knows how to use it to rule out any issues with the HP printer or scanner. Once you are done with the HP print and scan Doctor download you can run the tool to diagnose the issues of the HP scanner and printer. HP print and scan doctor acts differently as an HP Scan doctor or HP print doctor for Hp scanner or Hp printer issues respectively.

The most common error or glitch encountered by the HP printer is stuck print jobs in the queue. Print jobs are stuck in the queue due to a crowd of documents to be printed or problems with the print spooler. Let us read the blog to understand how to use HP print and scan doctor to resolve the stuck print jobs in the queue issue.

 

Steps For Using HP Print And Scan Doctor On A Windows Device:  

To fix printing and scanning issues of the HP printer or scanner on a Windows device, follow the step-by-step instructions;  

  • First of all, check whether the sheets are inserted in the main input tray and the HP printer is switched on.
  • Now, proceed to download the HP print and scan doctor and start following the on-screen prompts to install and launch the tool.
  • A welcome screen of the HP print and scan doctor tool will appear on your screen, tap on start to choose the HP printer and run the diagnosis.
  • In case your printer is not visible then tap on the ‘My product is not listed option’ and then follow the guidelines to fix the connection. 

Steps To Reset The Windows Printing Environment: 

To reset the windows printing environment it is important to cease the print spooler, eliminate print job files and documents, and reboot the PC device as well as the HP printer. 

  • Switch off your HP printer and detach the power cable.
  • Now, tap on the Windows icon and find the services menu.
  • Once the print spooler ceases, right-click on the Print spooler and then hit the stop button.
  • Now, launch File Explorer from the Windows menu.
  • From your computer system open the C folder and then click on the Windows icon. 
  • Now choose The System 32 option and click on the Spool option from here.
  • Now, tap on the Printers option.
  • Shut down your PC device afterward.
  • Now, re-attach the power cable to the printer and then switch it on.
  • Finally, switch on your computer. 

HP Print And Scan Doctor Used Rightly! 

When you complete the HP print and scan doctor download, you just have to run the HPPSdr.exe file to install the software to your system and diagnose the HP printer or scanner issues. HP Scan doctor works for HP scanner issues and HP print doctor works for HP printer issues. After going through this blog we expect that you have clearly understood what HP Print and Scan Doctor does and how it resolves the Print jobs stuck in queue issue. In case there are other issues that HP print and scan doctor can’t resolve, contact our technical guidance team and get the best help.

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